Buying new office furniture, whether for a bustling corporate space or a cozy home office, is a significant investment in productivity, employee comfort, and the overall aesthetic of your workspace. To help you make informed decisions, we’ve compiled a list of the top 14 most common questions people ask when looking for office furniture, along with helpful, general advice.

1. How do I determine what office furniture I need?

This is often the first and most crucial question. Start by assessing your space, the number of employees, the types of work being performed (e.g., collaborative, focused, reception), and your overall aesthetic preferences. Consider factors like storage needs, technological integration, and ergonomic requirements for your team. Pro Tip: If you need help, get yourself a Site Survey!

2. Do providers offer space planning or office design services?

Many reputable office furniture providers understand that maximizing your space is key. Look for those that offer free space planning consultations or site surveys. They will visit your office, take measurements, and provide tailored layouts and quotes to ensure efficient space utilization and adherence to standards like ADA, OSHA, and CDC guidelines.

3. Can I see the furniture in person before buying?

Absolutely! It’s highly recommended to visit a showroom if possible. This allows you to experience products firsthand, test chairs for comfort, visualize desk configurations, and get a true feel for the quality and materials of the furniture. Check with potential providers in your area for their showroom locations and hours.

4. Is it better to buy office furniture from a large seller, a small business, or something else?

Each type of seller offers distinct advantages.

Large Sellers/Chains: Often boast vast inventories, competitive pricing due to volume, and potentially faster shipping for common items. They might have a wide range of brands and styles. However, personalized service can sometimes be less prominent.

Small Businesses/Local Dealers: Typically offer more personalized service, deeper product knowledge, and a greater willingness to customize solutions. They often have strong community ties and can be more flexible. Their selection might be curated, and prices could sometimes be higher for certain items.

Online-Only Retailers: Can offer highly competitive prices and convenience, especially for standard items. However, you often can’t see the product in person before buying, and assembly/installation might be your responsibility or an added cost.

Direct from Manufacturer: Some manufacturers sell directly to consumers or businesses, which can sometimes lead to unique products or specific expertise. This is less common for general office furniture.

The “best” choice depends on your priorities: budget, need for personalized service, desire to see products in person, and urgency of delivery.

5. How do I get a quote for my office furniture project?

Most providers will offer a comprehensive quote after understanding your specific needs. This might follow an initial consultation, a space planning session, or after you’ve made preliminary selections. Don’t hesitate to ask for a detailed breakdown of costs, including furniture, delivery, assembly and installation.

6. What are the typical lead times for new office furniture orders?

Lead times can vary significantly depending on the specific items, whether customization is involved, and the manufacturer’s current production schedule. It’s always best to discuss your project timeline with your chosen provider directly. They can provide accurate estimates based on your selections and current inventory. PRO TIP: If your deadline is tight, the dealer may have items in-stock – both new and pre-owned.

7. Can I customize finishes, fabrics, or dimensions of the furniture?

Many office furniture lines offer a range of customization options. This can include different finishes for desks and storage, various fabric choices for seating, and even modular components that allow for flexible dimensions to fit unique spaces. Inquire about customization possibilities to ensure the furniture perfectly matches your vision.

8. Is it possible to match existing cubicles that were purchased elsewhere?

Matching existing cubicles can be challenging but is often possible, especially if they are from a common manufacturer or a widely available system. You’ll need to provide your prospective furniture provider with as much detail as possible: the original manufacturer, product line, panel heights, widths, fabric swatches, and laminate samples. They can then assess if they carry compatible lines or if they can source materials to create a seamless extension or addition. Be prepared that an exact match might not always be achievable, but a close aesthetic complement often is. PRO TIP: Sometimes you can use a coordinating color to create a complementary look and feel that looks intentional and modern.

9. Do providers deliver and install office furniture?

Yes, most full-service office furniture providers offer comprehensive services beyond just sales. This typically includes assembly and delivery of all products. For larger projects, such as cubicle or workstation installations, many also provide planning and professional installation services to ensure your furniture is set up correctly and efficiently.

10. What should I do to prepare my office for furniture delivery?

Before your furniture arrives, ensure the space is clear of old furniture and any obstacles that might hinder the delivery and installation teams. Confirm that all pathways, elevators (if applicable), and entrances are accessible. If you have existing furniture to dispose of, ask your provider if they offer removal services or can recommend solutions. Your furniture provider should be an extension of your team during this project, so don’t be afraid to ask for help.

11. What is the warranty on office furniture?

Warranties vary significantly by manufacturer and product type. It’s crucial to inquire about the specific warranty details for the furniture you are interested in. A good warranty protects your investment and provides peace of mind regarding potential defects or issues down the line.

12. What is the return or exchange policy?

Understand the return and exchange policies before making a purchase. Policies can vary widely among providers and for different types of products (e.g., custom orders often have different policies). Make sure you know the terms regarding returns, exchanges, or addressing any damages upon delivery.

13. Do providers offer used or refurbished office furniture?

Many office furniture companies, or specialized resellers, deal in used or refurbished office furniture. This can be a cost-effective solution for businesses, offering quality products at a lower price point. If you’re considering this option, ask about the condition of the items and any warranties they might offer on used inventory.

14. How do I contact a provider for more information or to start a project?

Most office furniture providers can be reached via phone, email, or through contact forms on their websites. They often have dedicated sales or project managers who can guide you through the process, answer your specific questions, and help you get started on your office furniture project. PRO TIP: Take notice of the service level from the onset and use this to help determine if the office furniture provider is a fit for your needs.

By understanding these common questions and knowing what to look for in a business that sells office furniture, you’ll be well-equipped to navigate your office furniture purchase with confidence, ensuring you find the perfect solutions for your workspace. At Office Furniture EZ, we have nearly a century of combined experience. Whether you need a single desk or a whole floor of cubicles, we can help. We’re located in Denver, Colorado and we proudly serve the region. We also tackle projects across the United States. We are a Service-Disabled, Veteran-Owned small business and we’d love to assist you with your next project.