Communication

People often ask if stand up meetings are worth it. Stand up meetings are a great way to quicky and accurately dissemenate information to a large group. If done in an efficient manner, they are an ideal setting for announcements, inspiration, instruction and questions. Stand up meetings are expensive. It’s a group of people, on…

Are you a CEO, manager or other leader looking to find out what’s REALLY going on in your company? Are you concerned you don’t have the full picture? Do you want to see for yourself? Here are some ways that you can rapidly increase your knowledge about the business you’re running. Drop by Your Locations…

Want to be the best employee you can to your boss? There are some things you can say (and do) to signal you’re not just there for a paycheck, but that you’re a helpful teammate. Here are a few things you can do to help convey this message in your daily interactions: I’m heading out…

Asking your customers to leave you an online review may seem difficult, but it’s well worth the effort! Online reviews are marketing gold. Consumers are more likely to purchase goods and services from a business that has an online presence with recent and multiple reviews. But how do you go about actually asking a customer…

If you have been a participant or organizer of a meeting, you may have taken time out to ask yourself, “How do I hold a productive meeting?”– one that starts on time, ends on time, and accomplishes its purpose. Here are are 9 key steps to holding a productive meeting. Select the place of your…

Time, effort, money, and other resources are precious. Sometimes people ask things of us and we want to refuse but it’s hard to say no. Here are some ideas for how to say no and still be polite and pleasant. Someone wants you to buy something their child is selling for an organization: Thank you…

With more people working remotely, Microsoft Teams usage has dramatically increased. This has left many employees doing searches for How to Look Your Best on Microsoft Teams. When you aren’t in the office 5 days a week, your persona is formed by what you present online. With Teams it starts with your personal profile picture,…

Improving customer service starts with creating an experience better than anticipated for those who buy your products and use your services. There are many tactics for accomplishing this but one of the easiest and most front-line is the language your team uses when communicating with clients, guests and visitors. A few subtle adjustments to the…

Rejection Message or Just Ghost the Applicant? Now that communities around Colorado and the nation are getting COVID-19 in hand, companies are beginning to fill workstations, cubicles and home office desks with employees. While many workers have been with the company throughout the pandemic, there are more being hired who are new to the organization.…

During the Coronavirus crisis, many companies shifted to having employees work from home. For some, this wasn’t a new strategy but for others it was a never-before-tried approach with very little time to plan. If you are a manager of a team who is working remotely, here are 14 approaches and corresponding examples for how…